Vehicle Maintenance and Renter's Responsibility
A-1 Rental Vans requires all renters to report any warning lights in the van to us or take the van to the nearest dealership for inspection.
Mercedes-Benz Sprinters periodically need a refill of DEF (Diesel Exhaust Fluid). This fluid helps make the Sprinter very low emission and is better for the environment. You will get a warning light when a refill is required. DEF is sold at most auto parts stores and is inexpensive and easy to refill. Keep your receipt and we will, of course, reimburse you for the fluid.
The renters are responsible to maintain the cleanliness of the vehicle. The renter will be charged $250 for any spills or stains on the seats or the floor.
Renters must return the vehicle with a full tank of gas. Otherwise, we will charge $5/gallon to fill the tank. The renter also has the option to prepay for a full tank when picking up the car for $3/gallon. In this case, the renter does not need to return the car with a full tank.
Unfortunately for safety and liability reasons we do not supply snow chains and do not recommend you drive anywhere that requires snow chains. In the event of unexpected serious weather we advise you to stop and wait it out someplace safe. We also recommend that you avoid driving in areas prone to extreme snow storms (such as ski resorts). If you do use snow chains you do so at your own risk and any damage the vehicle incurs as a result will be your sole responsibility.